Trust Manpower Supply (TMS) — Recruitment & Manpower in Qatar

Purpose

This Code of Conduct outlines the standards of behaviour and professionalism expected from all employees deployed by Trust Manpower Supply W.L.L. (TMS) to WWL Season 5. Every employee is required to read, understand, and comply with these requirements throughout the duration of the assignment.

Employee Details

Full Name *

Position

QID Number *

Passport Number *

Email Address *

Date *

Read every section below. You can accept them one-by-one, or agree to all at once.

Professional Conduct

I agree to:

Perform my duties professionally, responsibly, and with integrity at all times.
Treat all guests, colleagues, supervisors, contractors, and client representatives with courtesy and respect.
Follow all lawful instructions issued by my supervisor or the Client.
Maintain a positive attitude and contribute to a safe, welcoming, and enjoyable environment for visitors.
Protect the reputation of Trust Manpower Supply W.L.L. and the Client through my conduct and performance.

Agreed Disagree

Attendance and Punctuality

I agree to:

Report to duty on time for every scheduled shift.
Sign in and out using the approved attendance system.
Notify my supervisor immediately if I am unable to report for duty.
Not leave my assigned work area without prior approval.
Remain at my workstation until properly relieved or instructed otherwise.

Agreed Disagree

Uniform and Personal Appearance

I agree to:

Wear the complete approved uniform at all times while on duty.
Display my identification badge visibly throughout my shift.
Maintain good personal hygiene and a neat, professional appearance.
Wear appropriate footwear and any required personal protective equipment (PPE).
Not alter or misuse the issued uniform or identification badge.

Agreed Disagree

Customer Service

I understand that I represent both Trust Manpower Supply W.L.L. and WWL. I agree to:

Welcome and assist guests politely and professionally.
Provide accurate information or direct guests to the appropriate personnel.
Remain patient, courteous, and respectful, even in challenging situations.
Never argue with or disrespect visitors.
Immediately report any customer complaints to my supervisor.

Agreed Disagree

Workplace Behavior

I agree to:

Treat everyone fairly and without discrimination.
Work cooperatively with colleagues and supervisors.
Refrain from using offensive, abusive, threatening, or inappropriate language.
Avoid any form of harassment, bullying, intimidation, or violence.
Maintain professionalism at all times.

Agreed Disagree

Safety and Security

I agree to:

Follow all health, safety, and security procedures.
Immediately report unsafe conditions, accidents, injuries, or security concerns.
Never operate equipment unless authorised and trained.
Participate in emergency procedures when instructed.
Follow evacuation instructions issued by supervisors or emergency personnel.

Agreed Disagree

Mobile Phones and Personal Devices

I agree to:

Use mobile phones only during authorised breaks unless required for work purposes.
Avoid personal calls, texting, or social media while on duty.
Not take photographs or videos within the workplace without prior authorization.

Agreed Disagree

Confidentiality

I agree to:

Keep confidential all information relating to WWL, the Client, and Trust Manpower Supply W.L.L.
Not disclose confidential or sensitive information to unauthorised persons.
Not post photographs, videos, or work-related information on social media without written approval.

Agreed Disagree

Alcohol, Drugs, and Smoking

I understand that:

Reporting to work under the influence of alcohol or illegal drugs is strictly prohibited.
Possessing, consuming, or distributing illegal drugs or alcohol at the workplace is prohibited.
Smoking or vaping is permitted only in designated areas during authorised breaks.

Agreed Disagree

Protection of Company and Client Property

I agree to:

Use company and client property responsibly.
Return all uniforms, ID cards, equipment, keys, radios, and other issued items upon request or at the end of my assignment.
Immediately report any lost or damaged property.

Agreed Disagree

Compliance with Policies

I agree to comply with:

Trust Manpower Supply W.L.L. policies and procedures.
WWL site rules and operational procedures.
Qatar Labour Law and other applicable regulations.
Any additional instructions issued by the Client or TMS management.

Agreed Disagree

Disciplinary Action

I understand that:

Failure to comply with this Code of Conduct may result in disciplinary action, including verbal or written warnings, suspension from duty, removal from the project, or termination of employment, depending on the nature and seriousness of the violation.

Agreed Disagree

Employee Declaration

I confirm that I have received, read, and understood this Code of Conduct. I agree to comply with all the requirements set out in this document and acknowledge that failure to do so may result in disciplinary action in accordance with company policy and applicable laws.

I have read and I agree to the Employee Declaration above.

Employee Signature *

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Your acknowledgement is sent securely to Trust Manpower Supply W.L.L.

Contact Info

Employee Code of Conduct

Purpose

Employee Details

Professional Conduct

Attendance and Punctuality

Uniform and Personal Appearance

Customer Service

Workplace Behavior

Safety and Security

Mobile Phones and Personal Devices

Confidentiality

Alcohol, Drugs, and Smoking

Protection of Company and Client Property

Compliance with Policies

Disciplinary Action

Employee Declaration

Acknowledgement Submitted

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